Last updated: [September 15, 2025]

1. Introduction

Up Close Construction Ltd (“we”, “us”, “our”) is committed to protecting your personal data. This policy tells you how we collect, use, store, share and delete your personal information. It applies to all personal data we process through our website, contact forms, calls, emails, or otherwise.

2. Data Controller

Up Close Construction Ltd
Bradford, BD4 7TG
Email: sales@upcloseconstruction.co.uk
Telephone: 07778 797285

3. What Data We Collect

We collect personal information you provide when you:

  • fill in contact forms (name, email, telephone)
  • request quotes or services
  • email us or contact us by phone
  • subscribe to newsletters (if applicable)

We may also collect:

  • IP address, browser type, pages visited (for improving site performance)
  • cookies and usage data (see our Cookies Policy or section below)

4. Why We Process Your Data & Lawful Basis


We process your personal data for:

  • responding to your enquiries
  • providing our building, renovation, groundworks, or similar services
  • billing and quotations
  • improving our services and website
  • legal obligations (e.g. record-keeping)

Lawful basis includes:

performance of contract (you ask for service and we deliver)

legitimate interests (improving our service, running our website, marketing where permitted)

consent (where needed)

5. Sharing Your Data

We do not sell your personal information. We share data only when needed for:

  • service delivery (e.g. subcontractors or suppliers)
  • legal compliance (if required by law)
  • website hosting and maintenance (third-party service providers)

6. Data Retention


We keep your personal data only as long as necessary to fulfil the purposes listed above. That may mean:

  • retaining contact/form enquiry details for up to [e.g. 2 years] unless you request deletion earlier
  • keeping financial records for statutory periods (e.g. 6 years for UK tax purposes)

7. Security


We use reasonable technical and organisational measures to protect your data. Access is restricted to those who need it. We regularly review security practices.

8. Cookies & Tracking

Our website uses cookies to:

  • improve functionality and user experience
  • analyse site usage

You can manage cookies via your browser settings or through cookie banner/preferences if provided.

9. Your Rights

You have rights under UK GDPR and Data Protection Act 2018, including:

  • right to access your personal data
  • right to correct inaccuracies
  • right to erase your data (“right to be forgotten”)
  • right to restrict processing
  • right to object to processing (especially marketing)
  • right to data portability

To exercise these rights, email us at [sales@upcloseconstruction.co.uk].

10. Complaints

If you believe we have breached data protection laws, contact us first at [sales@upcloseconstruction.co.uk]. You also have the right to complain to the Information Commissioner’s Office (ICO).

Information Commissioner’s Office details:
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Telephone: 0303 123 1113
Website: ico.org.uk

11. Changes to This Policy

We may update this privacy policy from time to time. We will publish the new version on our website with a new “Last updated” date.

12. Contact Us

If you have questions about this policy, contact:

Up Close Construction Ltd
Email: sales@upcloseconstruction.co.uk
Telephone: 07778 797285